Returns & Exchanges
At Ayoub's Dried Fruits & Nuts, we take pride in the quality and freshness of our products; if you are not completely satisfied with your order, please reach out to us within 14 days of delivery for a resolution.
Contact Support
Email our customer service team with your order number and a brief explanation of the issue regarding your nuts, dried fruits, or tea.
Quality Review
Provide photos of the product and its original packaging so our quality control team can investigate the freshness or damage concerns.
Return Authorization
Once approved, we will provide you with a return authorization number and instructions on whether the physical product needs to be sent back.
Refund or Replacement
After processing your request, we will issue a full refund to your original payment method or ship out a fresh replacement at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing